Odoo Sales & CRM
Close More Deals, Faster — With Odoo Sales & CRM
Odoo Sales & CRM helps Malaysian businesses manage leads, automate sales workflows, and track customer relationships — all in one integrated platform. From first contact to follow-up to confirmed order, your sales team stays organized and productive.
Key benefits:
End-to-end sales process automation
Real-time 360° customer insights
Faster quotation approvals
Integrated with Inventory, Accounting, e-Invoice & more
Lead & Opportunity Tracking
Never Lose a Lead Again
Manage all your incoming leads and opportunities in a structured, centralized CRM. Perfect for SMEs, sales teams, retail, B2B, service providers, and enterprises.
Features:
Lead capture from website, chat, WhatsApp, email, and manual entry
Auto-assign leads to sales team (round-robin, specific rules)
Track lead sources: ads, website, referrals, campaigns
Convert qualified leads into opportunities with one click
Activities & reminders (calls, meetings, follow-ups)
Benefits:
Reduce lost leads
Improve response times
Better visibility on sales performance
Quotations → Sales Orders
Professional Quotations, Faster Closing
Odoo Sales allows your team to generate professional quotations instantly and convert them into Sales Orders with a single click.
Features:
Create custom quotation templates
Add product bundles, pricing rules, and discounts
Customer e-signature for instant approval
Convert quote → sales order automatically
Integrated with Inventory for stock reservations
Integrated with Accounting to generate invoices
Benefits:
Faster sales cycle
Reduced manual work
Fewer quotation errors
Customer-friendly experience
Customer 360° View
Know Your Customers Better with Customer 360
View every interaction, invoice, sales history, support ticket, delivery, and communication — all in one central customer dashboard.
What’s included in Customer 360:
Full communication history (emails, notes, calls)
Quotation & sales order history
Payment status & credit limits
Delivery order history
Invoice & e-Invoice status
Support/helpdesk tickets
Website behavior (if Odoo Website is used)
Benefits:
Better customer service
Faster decision-making
A complete picture for sales reps & managers
Sales Pipeline Dashboards
Real-Time Sales Dashboards & KPIs
Odoo’s dashboards give your sales team the insights they need — from opportunity stages to team performance, conversions, revenue forecasts, and more.
Dashboards You Get:
Pipeline status by stages
Sales team performance
Conversion rate (Lead → Opportunity → Won)
Monthly revenue forecast
Lost reason analysis
Activity tracking & follow-up compliance
Built-in Reports:
Sales by product
Sales by salesperson
Sales by region or category
Top customers
Aging quotations & expiring quotes
Benefits:
Data-driven decision making
Better forecasting for inventory & cash flow
Motivates sales teams with clear KPIs
50,000+ companies run Odoo to grow their businesses.
Join us and make your company a better place.