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Odoo Sales & CRM

Close More Deals, Faster — With Odoo Sales & CRM


Odoo Sales & CRM helps Malaysian businesses manage leads, automate sales workflows, and track customer relationships — all in one integrated platform. From first contact to follow-up to confirmed order, your sales team stays organized and productive.

Key benefits:

  • End-to-end sales process automation

  • Real-time 360° customer insights

  • Faster quotation approvals

  • Integrated with Inventory, Accounting, e-Invoice & more

Lead & Opportunity Tracking

Never Lose a Lead Again

Manage all your incoming leads and opportunities in a structured, centralized CRM. Perfect for SMEs, sales teams, retail, B2B, service providers, and enterprises.

Features:

  • Lead capture from website, chat, WhatsApp, email, and manual entry

  • Auto-assign leads to sales team (round-robin, specific rules)

  • Track lead sources: ads, website, referrals, campaigns

  • Convert qualified leads into opportunities with one click

  • Activities & reminders (calls, meetings, follow-ups)

Benefits:

  • Reduce lost leads

  • Improve response times

  • Better visibility on sales performance

Quotations → Sales Orders

Professional Quotations, Faster Closing

Odoo Sales allows your team to generate professional quotations instantly and convert them into Sales Orders with a single click.

Features:

  • Create custom quotation templates

  • Add product bundles, pricing rules, and discounts

  • Customer e-signature for instant approval

  • Convert quote → sales order automatically

  • Integrated with Inventory for stock reservations

  • Integrated with Accounting to generate invoices

Benefits:

  • Faster sales cycle

  • Reduced manual work

  • Fewer quotation errors

  • Customer-friendly experience

Customer 360° View

Know Your Customers Better with Customer 360

View every interaction, invoice, sales history, support ticket, delivery, and communication — all in one central customer dashboard.

What’s included in Customer 360:

  • Full communication history (emails, notes, calls)

  • Quotation & sales order history

  • Payment status & credit limits

  • Delivery order history

  • Invoice & e-Invoice status

  • Support/helpdesk tickets

  • Website behavior (if Odoo Website is used)

Benefits:

  • Better customer service

  • Faster decision-making

  • A complete picture for sales reps & managers

Sales Pipeline Dashboards

Real-Time Sales Dashboards & KPIs

Odoo’s dashboards give your sales team the insights they need — from opportunity stages to team performance, conversions, revenue forecasts, and more.

Dashboards You Get:

  • Pipeline status by stages

  • Sales team performance

  • Conversion rate (Lead → Opportunity → Won)

  • Monthly revenue forecast

  • Lost reason analysis

  • Activity tracking & follow-up compliance

Built-in Reports:

  • Sales by product

  • Sales by salesperson

  • Sales by region or category

  • Top customers

  • Aging quotations & expiring quotes

Benefits:

  • Data-driven decision making

  • Better forecasting for inventory & cash flow

  • Motivates sales teams with clear KPIs

50,000+ companies run Odoo to grow their businesses.

Join us and make your company a better place.